Your Rights & Responsibilites When You Move

Your Rights & Responsibilites When You Move


“Important things to know when moving.”


Here are a few important points to be aware of when moving:

  • Movers must provide a written estimate.
  • Binding estimates are an option.
  • Non-Binding estimates are not always accurate. It is possible the actual charges may exceed the estimated amount.
  • You can always request guaranteed pickup and/or delivery dates.
  • Find out if the person you’re dealing with works for the actual moving company you are moving with or if they are a broker. A broker is not responsible for loss or damage. A broker’s estimate may not bind the actual mover to a price.
  • It is important to make sure all paperwork is filled out completely before signing it.
  • Understanding the differences between valuation and actual insurance is important.
  • Be sure to understand what your mover is responsible for with regards to loss or damage.
  • Witnessing the weight of your shipment is perfectly acceptable.
  • Requesting a re-weigh of your shipment is also perfectly acceptable.
  • Confirm method of payment.
  • It’s always a good idea to get AT LEAST three estimates from different movers.
  • Your mover must offer a dispute settlement program as an alternative means of settling loos or damage claims.

These are just a few important things to remember when moving. Of course, if you have any other questions do not hesitate to ask your freindly neighborhood mover.

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